With access to current generation HRIS systems, MBS combined with DAG offers a customized benefits enrollment solution to our clients. Your company will have a great deal of flexibility with how the system is utilized. Whether enrollment changes are done telephonically through the call center, input directly by employees in the Benefit Administration System, or fed on a regular basis into our system form your HRIS system, your convenience is paramount. The system has EDI feeds built in for all the major carriers, ensuring data transfer is accurate and HIPAA compliant. Our system can act as the system of record for your benefits enrollment and can be customized to accommodate almost any HR field that you require. The system integrates with payroll and COBRA as well, and will allow you to consolidate employees' personal, dependent, benefit elections and other data in one system with a single point of entry.
Using our system, employees can complete an enrollment form by calling into the call center or by enrolling on-line through a custom-designed website.
Once the enrollment is received and processed, our system stores all employee data electronically for immediate retrieval in the event of an employee inquiry. We also utilize a tracking database to ensure that all enrollments have been returned and completed. These reports are checked regularly to ensure the accurate and timely production of ID cards.
When open enrollment is completed and all benefit election data has been gathered, our team will prepare electronic files for interface in your payroll system. When possible, we will provide an electronic file to your insurance carriers. If an electronic feed is not available, we will work with your insurance carriers to supply enrollment in the most efficient way available.
Our system is available to support the employee needs throughout the plan year. The toll-free benefit hotline will remain available to all employees throughout the plan year. The web-based enrollment options identified previously also will be available to employees if you desire.
Our team supports change processing during the plan year, including almost all life events and status changes. Reports of these changes are forwarded to Human Resources at agreed upon intervals. If clients prefer, human resources can also serve as the starting point for initiating changes.