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Wellness Services


Our broad array of wellness solutions are powered by Wellness Advocate, helping clients provide employees with the tools to lose weight, get fit and make other healthy lifestyle changes. The program is designed to reduce risks of disease, prompt employees to take an active role in their healthcare and make informed decisions. The program features access to Wellness Coaches and comprehensive, up-to-date health and wellness information. It includes customized incentive programs with turnkey communications support to help keep employees on track toward optimum health and well-being.

Health Risk Assessment (HRA)

Wellness Advocate utilizes an HRA that is online and completely confidential. The questionnaire helps employees identify risks for leading diseases and conditions such as:

  • Cancer
  • Heart disease and stroke
  • Diabetes
  • Osteoporosis

Employees receive an easy-to-understand personalized summary of their risks along with suggestions for reducing risks. In addition, the summary includes factors such as emotional health, dental health, stress, and pain scores. Aggregate reports are available for management.

Wellness Coaching

The program provides unlimited access to Wellness Coaches via telephone, email or online chat, combined with comprehensive, up-to-date, reliable health and wellness information, and other online tools to help members reach their health goals.

Each employee receives:

  • Access to a password-protected, secure Web page, available 24/7/365
  • One-on-one Wellness Coaching set around specific goals geared to employee interest and needs, (e.g., stress reduction, weight loss, nutrition, smoking cessation)
  • Regularly-scheduled coaching sessions by telephone, email or online chat
  • The full-spectrum menu that augments Wellness Coaching includes comprehensive health information, such as drug interactions, specific diseases, and more
  • Interactive tools include calculators for Body Mass Index (BMI), target heart rate and caloric intake, as well as health trackers to chart blood pressure, cholesterol and other health indicators

Personal Health Record

The Personal Health Record (PHR) is a dynamic online tool designed so members can easily access and track their medical history. The PHR captures the important health information a physician or emergency personnel might need to make informed decisions regarding a member's care. The PHR is available anytime, anywhere, in any situation. It can be printed, emailed or faxed at any time.

The Personal Health Record Includes:

  • Basic personal information and medical insurance coverage
  • Immunization records
  • Personal and family medical history, including allergies
  • Special forms for chronic conditions
  • Medicine Cabinet to keep track of all medications

Health Information

The solution offers trustworthy online healthcare information to support health goals. Members can easily retrieve the information via the member section of the website. The easy-to-read information covers topics from A to Z and includes insights from leading health authorities.
Here are some of the many available features:

  • Interactive health videos
  • Latest health headlines
  • Links to sites that offer a wide range of information on specific diseases
  • Special video presentations that explain topics such as "Conditions That Can Lead to Heart Failure"
  • Health awareness topics that promote a healthy lifestyle
  • Newsletters on a variety of topics from children’s health to healthy aging